When adding a device by scanning QR code or Hik-Connect domain, if the result shows that the device has
been added to another account, you should unbind it from the account before you can add it
to your account.
Make sure the device and the phone running the Mobile Client are in the
same local area network.
-
Add the device by scanning QR code or Hik-Connect domain.
-
On the Result page, tap Unbind Device to start unbind
the device from its account.
- Optional:
If the network exception occurs, perform the following operations.
- Tap Connect to
Wi-Fi to connect the phone to the Wi-Fi network and make
sure the device is in the same local area network with the phone.
- Tap Or you can unbind the device from its account in local
GUI to unbind the device via local GUI.
Note:
Unbinding the device via local GUI should be supported by the device.
-
On the Unbind Device page, enter the device password and the verification code
displayed on the image.
-
Tap Finish.