Add a Device by Hik-Connect Domain

For devices which support Hik-Connect service (a cloud service provided by Hikvision), you can add them manually by Hik-Connect domain.

1. On the device list page, tap > Manual Adding to enter the Add Device page.
2. Select Hik-Connect Domain as the adding type.
3. Enter the device serial No. manually.
   Note:

   • By default, the device serial No. is on the device label.

   • For the video intercom devices, when entering the serial No. of the indoor station, the corresponding door station will also be added to the Mobile Client automatically.

   • An indoor station can be linked to multiple door stations.

4. Tap to search the device.
   Note:

   • If the device has been added to another account, you should unbind the device from the account first. See Unbind Device from Its Original Account for details.

   • If the device is offline, you should connect a network for the device. For details, see Connect Offline Device to Network for details.

   • If the device is not activated, the Activate Device page will pop up (excluding the access control device). You should activate the device. For details, see Activate an Inactive Device for details.

   • If Hik-Connect service is disabled for the device, you should enable the function (excluding the access control device). For details, see Enable Hik-Connect Service When Adding Device on Mobile Client for details.

5. Tap Add on the Result page.
6. Enter the device verification code.

   The device will be added successfully.

   Note:

   • The default device verification code is usually on the device label. If no verification code found, enter the device verification code you created when enabling Hik-Connect service.

   • For details about enabling Hik-Connect service, see Enable Hik-Connect Service for Device.

7. Optional: Tap Configure DDNS to configure DDNS.
   Note:

   • See Set DDNS for details.

   • After DDNS being enabled, the device will be accessed via IP address in priority, so that remote configuration of the device will be supported, and the streaming speed will be faster than streaming via Hik-Connect service.

   • If you skip this step, the device will be accessed via Hik-Connect service.

8. Tap Finish.
9. Optional: Delete the device.

   • On the device list, if the list is in list mode, swipe the device name to the left and tap > Delete Device.

   • On the device list, if the list is in thumbnail mode, tap the device name or tap , and then tap Delete Device.