Connecting to Network


Purpose:

When adding a device to the client and the device is offline, you should connect the device to a network via the client.

Notes:

Connecting Device to Wired Network

Purpose:

If your device can connect to a wired network, follow the steps below to connect the device to the network.

Steps:

  1. On the Results page, tap Connect to a Network.
  2. Select a device type.

    Note: If the client automatically recognizes the device type, skip this step.

  3. Connect the device to a router and then tap Connected and Next to complete network connection settings.

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Connecting Device to Wireless Network

Purpose:

If your device can connect to a wireless network, follow the steps below to connect the device to the network.

Note: The "device" here excludes wireless doorbell, wireless security control panel, and Mini Trooper.

Before you start:

Make sure your phone has connected to a Wi-Fi network.

Steps:

  1. On the Results page, tap Connect to a Network.
  2. Select a device type.

    Note: If the client automatically recognizes the device type, skip this step.

  3. Make sure the device is powered on and then tap OK on the Initialize Device page to enter the Network Connection page.
  4. Note: If you have set the device before, you should reset the device. Tap How to Reset and follow the instructions to reset your device.

  5. Follow the information on the page to connect the device to the network.
  6. Note: If the device also supports connecting a wired network, you can tap Wired Connection. For details about wired connection, see Connecting Device to Wired Network.

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Connecting to Network by Wi-Fi Configuration

Purpose:

You can add a wireless doorbell to the network by using the doorbell to scan the QR code generated by the client.

Before you start:

Make sure your phone has connected to a Wi-Fi network.

Steps:

  1. On the Results page, tap Connect to a Network.
  2. Select a device type.
  3. Note: If the client automatically recognizes the device type, skip this step.

  4. Tap Wireless Connection
  5. Follow the instructions on the Initialize Device page and tap OK to enter the Wi-Fi Settings page.
  6. 1

    Note: If you have set the device before, you should reset the device. Tap How to Reset and follow the instructions to reset your device.

  7. Generate the Wi-Fi QR code.
    1. Set the Wi-Fi name, the password, and the encryption type.
    2. Tap Generate.
    3. Follow the instructions on the pop-up window and tap OK.
  8. Follow the instructions on the page and tap I Have Scanned.

Connecting to Network via Access Point

Purpose:

In the client, Access Point (AP) refers to a networking hardware device, such as a wireless doorbell or a wireless security control panel, which can provide a Wi-Fi network for the phone to connect to.

Before You Start:

Turn on WLAN in your phone system.

Steps:

  1. On the Results page, tap Connect to a Network.
  2. Select a device type.
  3. Note: If the system recognizes the device type, skip this step.

  4. Select Wireless Connection as the connection type.
  5. Follow the instructions on the displayed page(s) to enable the device's AP mode (or hotspot).
  6. Note: For example, you should turn the DIP switch on the back cover of the wireless security control panel to the AP end to enable the AP mode.

  7. Follow the instructions on the displayed page(s) to configure Wi-Fi for the device.
  8. Follow the instructions on the displayed page(s) to connect the phone to the device's Wi-Fi.